Terms & Conditions

Your Reservation

a. Pricing

  • All prices shown are per person and in British pounds, unless stated otherwise.

  • We reserve the right to change or adjust prices at any time before you make your booking.

  • Once your booking is confirmed and we have received your payment, the prices are guaranteed and will not change, unless an amendment is made to your booking.

  • Prices only include transfers where specified. If included in your relevant package but your flight arrival times fall outside of recommended timings you will be required to arrange your own transfer to the retreat.

b. Deposits and Payments

  • Full retreat payment is required 90 days prior to your booking

  • If your booking is within 8 weeks of the retreat, full payment is required. Alternative payment plans may be available on discussion

  • Your deposit ensures the quoted price unless changes are made to your booking.

  • Your booking is only confirmed once you receive confirmation from The Wellness Tribe via email.

  • If we do not receive full payment by the due date, we reserve the right to cancel your booking, and you will lose your deposit.

c. Cancellations

  • If you cancel your booking, the following charges will apply:

  • Your deposit payment is non-refundable if you cancel your booking. Any payments paid prior to your cancellation are also non-refundable.

  • If we need to cancel the retreat for any reason, we will reschedule your booking to another date and confirm with you.

  • If you do not show up for any part of your holiday, you will still be charged 100% of the holiday cost.

  • You must provide written cancellation notice, and the date you send it will be applied to the above cancellation conditions.

Your Responsibilities

a. Indemnification Clause

You agree to provide full indemnification without any limitations to any trainer(s), director(s), or contractor(s) in the event of any injury, malpractice, mishap, or accident occurring during your interactions with the Company, whether they take place away from or at our primary business location for your Retreat.

b. Travel Insurance Documents

  • It is your responsibility to ensure that any visas necessary for your destination are organized and arranged by you. 

  • We insist that your travel insurance covers the activities involved in your retreat with us, as well as unforeseen cancellations, illnesses, losses, and the typical risks associated with travel.

  • All clients attending our retreats must have travel insurance covering personal accident and injury, including outdoor and adventure sports.

  • You are responsible for arranging appropriate travel and health insurance. It's important to understand that The Wellness Tribe is not engaged in the provision of insurance products and cannot be held accountable if your failure to secure suitable insurance coverage leaves you vulnerable, whether medically, financially, or otherwise.

  • This includes, but is not limited to, trip cancellation insurance and coverage for any other activities that may reasonably occur during your Retreat. Your insurance policy must remain valid and in effect for the entire duration of your Retreat. Please take note that even if you possess private health insurance in your country of residence, it is improbable that this insurance will offer sufficient coverage for overseas trips, especially those involving the activities organized during a trip with us.

  • You will be requested to provide a copy of your policy via email or in person before the retreat in the event of an emergency.

  • You should ensure that you have a valid passport, and we recommend that your passport is valid for six months after your return.

c. Mental Health Considerations

At The Wellness Tribe, we understand that discussions around mental health, including topics like depression, anxiety, and personal challenges, may arise during our retreats. However, it's crucial to note that our instructors and retreat leaders are not qualified mental health professionals. While our team will create an open and supportive environment for guests to share and connect, they cannot offer medical or psychological advice.

d. Day Event Tickets

Day event tickets are non-refundable. Once purchased, these tickets cannot be cancelled, and no refunds will be issued for any reason. We appreciate your understanding in this matter as it allows us to effectively plan and organise our day events. If there are any changes to the day event schedule, we will make reasonable efforts to inform ticket holders in advance.